Returns & Exchanges
At Plumbing Supplies, we want to ensure your home projects are successful; if a part isn't the right fit, you can return unused items within 30 days of delivery for a full refund. Please ensure all fixtures and hardware remain in their original packaging to qualify for processing.
Initiate Your Return
Log into your account portal or use our guest lookup tool to select the order and specific plumbing components you wish to return.
Print Prepaid Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box for faster identification.
Secure the Package
Carefully pack your items with adequate padding to prevent damage to heavy porcelain or metal finishes during transit.
Receive Your Refund
After our warehouse team inspects the items for installation marks or damage, your refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing